In case you need to cancel your appointment, Please visit our website at www.browsbycassbaker.com and personally cancel OR text 925.464.9012 with name and appointment time.

Please understand that when you forget or cancel your appointment without giving reasonable notice; we miss the opportunity to fill that appointment, and clients on our waiting list miss the opportunity to receive services. Cancellations without 24-hour notice will incur 50% of service non-refundable charge for that appointment. BROWSbycass also reserves the right to charge for late arrival/ rescheduling that may prevent us from providing you with the services you have booked. Thank you for understanding. Gift certificates will automatically be VOIDED for missed appointments or late cancellations.